If your parent is a VNS Health member, VNS Health home care in Queens usually means an aide sent by a licensed agency in the plan’s network. The plan approves the hours, and the agency hires, trains, and schedules the aide. FADMO Health and HomeCare Agency is a licensed home care agency that accepts VNS Health. We serve families in all five NYC boroughs and Westchester, with offices in Staten Island and the Bronx.
- Joint Commission certified
- Serving NYC since 2006
- 24/7: (718) 390-0561
- English, Español, Kreyòl/Français, العربية
How VNS Health home care works in Queens
VNS Health runs Medicaid health plans for adults who need long-term help at home. Two plans matter most for home care. VNS Health MLTC is a managed long-term care (MLTC) plan for people with Medicaid. VNS Health Total is a Medicaid Advantage Plus plan for people who have both Medicare and Medicaid.
In both plans, a care manager reviews your loved one’s needs. Then the plan sets the number of home care hours. After that, an in-network agency sends the aide and handles the daily schedule. So with VNS Health home care in Queens, your family works with both the plan and the agency.
Who may qualify for plan-covered home care
According to the New York State Department of Health, MLTC and Medicaid Advantage Plus members must be 18 or older. They must also be assessed as needing community-based long-term care for more than 120 days. Members need Medicaid, and Medicaid Advantage Plus members also need Medicare. You can read the full rules on the state’s managed long-term care page.
In general, the state’s independent assessor decides whether a person needs this level of help. If you want a walkthrough of that assessment, see our step-by-step Medicaid aide guide. Every case is different, so please call us or your plan to confirm eligibility.

Choosing an agency for VNS Health home care in Queens
Many families do not know they can speak up about the agency. You can ask your VNS Health care manager to assign a specific agency in the plan’s network. Simply call the member services number on the back of the plan card. Then ask whether FADMO can serve your loved one in your area.
A good match also matters. For this reason, our coordinators ask about routines, language, and personality before we place an aide. Our caregivers speak English, Spanish, French, Haitian Creole, and Arabic. That helps in a borough where families speak so many languages.
What an aide can help with at home
A home health aide helps with daily tasks. For example, an aide may assist with bathing, dressing, toileting, walking, and light meals. Aides also give reminders and keep an eye on safety. However, an aide does not replace a doctor or nurse. Your loved one’s medical team still guides treatment. Also, VNS Health home care in Queens may cover these tasks only when the plan approves them.
We serve Jamaica, Flushing, Astoria, Jackson Heights, Corona, Richmond Hill, Far Rockaway, and nearby areas. Learn more about our home care across Queens, or review the insurance plans we work with.
VNS Health home care in Queens: common questions
Does FADMO accept VNS Health in Queens?
Yes. FADMO accepts VNS Health, along with VillageCareMAX, Anthem, and ArchCare. Covered hours depend on your plan, so please call to confirm.
Can I switch home care agencies on VNS Health?
You can ask your VNS Health care manager about using a different in-network agency. The plan makes the final decision on any change.
Does FADMO offer private pay home care in Queens?
Yes. FADMO also offers private pay home care and accepts long-term care insurance.
Ready to request a VNS Health aide for a loved one in Queens? Our line is answered 24 hours a day, 7 days a week.




